Link: https://support.oracle.mobi
Excerpt from Oracle Announcement :
This first release of My Oracle Support Mobile focuses on the most frequent customer activities, namely viewing and updating Service Requests (SRs). We plan to release additional capabilities in the near future. Please look for future announcements about My Oracle Support Mobile within the “News” section of the My Oracle Support dashboard.
Accessing My Oracle Support Mobile
You will need to be a registered My Oracle Support user to be able to use the My Oracle Support Mobile solution. If you have not already registered for My Oracle Support, you can do so by using the ‘Register Now’ link on the My Oracle Support login page (http://support.oracle.com).
Once you are registered for My Oracle Support, you can access the mobile solution. Initially, you will need to access My Oracle Support Mobile through
your Web browser on your mobile device by going to http://support.oracle.mobi.
That will bring you to the My Oracle Support Mobile login page. Enter your My Oracle Support user name and password when prompted, and you will be ready to start using the solution.
Using My Oracle Support Mobile
We hope that you find the My Oracle Support Mobile user interface intuitive and easy to use.
When you have connected to My Oracle Support Mobile, you will be able to view SR data that you have access to within the regular My Oracle Support
solution.
All Open SRs will display a list of the SRs that you have access to and that are still pending resolution. You can drill down on any SR on this list to view more detail and to add updates.
Using the “Favorites” link will display a list of the SRs that you have tagged and update any SR within this list.
The “Requires Your Action” link will display a list of the SRs that are currently awaiting a response from you. You can enter an update to help progress the SR further.
You can also browse for SRs that were created with Support Identifiers contained in your My Oracle Support profile using the Create New Search link, and view and update the SRs that are retrieved. You can save regularly used searches as filters and re-use them in later My Oracle Support Mobile sessions.


